Terms & Conditions

Please read these terms and conditions carefully before using UCL Portal.

Platform Nature

UCL Portal is an independent technology platform that facilitates digital service assistance through partner channels.

We do not guarantee approval, completion or availability of any service.


User Obligations

Users agree:

  • To provide accurate information.
  • Not to misuse the platform.
  • Not to submit false, fraudulent or unauthorized requests.
  • Not to attempt unauthorized access to any system.

Service Availability

Services may be modified, suspended or discontinued at any time without prior notice.


Third Party Services

Certain services may be processed through authorized service providers or partner organizations. Their policies and procedures shall apply.


Limitation of Liability

UCL Portal shall not be liable for delays, rejections, technical failures, third-party service interruptions or losses arising from incorrect information submitted by users.


Intellectual Property

All platform content, branding and materials remain the property of UCL Portal unless otherwise stated.


Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice.

By accessing and using UCL Portal, you acknowledge that you have read, understood and agreed to these Terms & Conditions.